Content Management
Folders
Articles
Overview: Article Templates
What Are Article Templates? Article templates are custom-made formats that users create based on their specific needs. Instead of being pre-built, templates are designed from...
How Does Find and Replace Work
What is the Find & Replace Feature? The Find & Replace feature allows you to search for specific words or phrases in your articles and...
How To Archive And Unarchive Content
The Archive feature allows you to remove individual or multiple articles and categories from your knowledge base without permanently deleting them. Once archived, the content...