How to Change Your Payment Cycle
Learn how to modify your payment cycle between monthly and annual billing options in your Helpjuice account, including steps for upgrading to annual billing and instructions for switching to monthly payments.
Modifying your payment cycle in Helpjuice is a straightforward process that varies depending on whether you want to upgrade to annual billing or switch to monthly payments.
Upgrading to Annual Billing
To upgrade from monthly to annual billing:
- Log in to your Helpjuice dashboard
- Navigate to the billing section (requires superadmin access)
- Select the annual payment option
- Confirm your selection to complete the upgrade
Note: Only users with superadmin privileges can modify billing settings.
Switching to Monthly Billing
If you're currently on an annual subscription and want to switch to monthly billing:
- Contact Helpjuice support at support@helpjuice.com
- Request the change to monthly billing in your message
- Wait for confirmation from the support team
Tip: Annual subscriptions typically offer cost savings compared to monthly billing. Consider this when changing your payment cycle.