August: Huge New AI Update & 
Improved Features

Get Instant Answers with Swifty

Meet Swifty, our AI Chatbot & Helpbar that delivers instant, accurate answers to your questions. Simply ask or search, and Swifty will provide a direct response in seconds.

Try Swifty →

Customize Your Knowledge Base in Clicks

Say hello to the Advanced Visual Editor—no coding required! Transform your Knowledge Base with just a few clicks: hover over any element and make it your own.

Try it →

More improvements & fixes

• Internal Viewers Access Update: Internal Viewers can no longer access the Activity Log in the Article Editor.
• Change of Default Role for New Users: New users are now assigned the default role of Internal Viewer instead of Super Administrator.
• ID Removed From Slug Generation: We’ve improved slug generation by removing the ID from the process. 
• File Upload via URL: Upload files directly from a URL in the Files Manager.
• Helpjuice/Salesforce Integration Search: Search for articles seamlessly in the Helpjuice/Salesforce Integration. 
• Collaborator Document Import Issue: Collaborators can now import documents.