Slack Integration

Integrating Helpjuice with Slack makes it easy for teams to access and share knowledge directly within their workspace. This integration allows you to search and share articles, capture conversations as knowledge base content, and stay updated on the latest knowledge additions—all without leaving Slack. 

Here’s how to set up and make the most of Helpjuice in Slack:

Adding Helpjuice to Slack

Easily connect Helpjuice with Slack by clicking here.

After signing in to your Slack workspace and authorizing Helpjuice, you'll be ready to use the Helpjuice Slack integration.

Using the Helpjuice Slack Integration

Easy Search and Share

With our Slack integration, quickly search and share Helpjuice articles right from Slack. Type /helpjuice in the message box, followed by your search topic.

A list of relevant articles will appear for easy selection and sharing in the channel.

Instantly Convert Conversations Into KB Articles

Knowledge is constantly created and shared on Slack. Helpjuice enables you to capture this knowledge in just two clicks. Highlight any part of a conversation, and convert it directly into a Helpjuice knowledge base article.

Once created, the article will be posted in the channel, and you can edit it further within Helpjuice.

Stay Up-to-Date with Team Knowledge

Helpjuice's Slackbot keeps you informed of new or updated content in your knowledge base. Set up notifications to alert you of any important changes, ensuring your team always has the latest information.

Customize the type, frequency, and channels for your notifications as needed.

Troubleshooting

If you are getting a Slack error: Invalid Email, please check → Slack Integration: Invalid Email.