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Third-Party App Integration: A Comprehensive Guide

A practical guide to integrating third-party apps, covering export formats, data transfer strategies, and best practices for seamless knowledge base management.

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Integrating third-party applications into your knowledge base can streamline your information management and enhance user experience. This guide will walk you through the essential steps and considerations for successful app integration.

Data Export Capabilities

When integrating third-party apps, you can retrieve data in multiple formats, including:

  • Excel (.xls)
  • CSV
  • JSON

Key Integration Considerations

Important: When exporting data, be aware of record limitations:

  • Default export limit: 250 records
  • Maximum records per request: 1,000

Handling Large Data Sets

For comprehensive data retrieval, you'll need to implement pagination when dealing with datasets larger than 1,000 records. This involves making multiple sequential requests to capture all available information.

Pro Tip: Use the limit query parameter to control the number of records retrieved in each request.

Best Practices

  1. Choose compatible data formats
  2. Implement robust pagination strategies
  3. Validate data integrity during transfer
  4. Maintain consistent data mapping